Hospitality, Leisure and Care Services

These industries rely heavily on people, but that also means they carry some of the highest ESG risks. From chambermaids and outsourced catering to care home staffing, Verisio helps organisations strengthen oversight, improve worker protections, and meet their ethical responsibilities with confidence.

REGULATORY DRIVERS

  • UK Modern Slavery Act, EU CSRD.
  • ILO Labour Standards.
  • National health & safety regulations.

SECTOR PAIN POINT

  • High reliance on temporary, and migrant workers.
  • Outsourced services with weak oversight.
  • Corporate reputation risks from poor worker conditions.

Key Risks

  • Modern slavery and labour exploitation in hotels, care homes, and leisure services.

  • Worker health & safety risks in catering, cleaning, and facilities.

  • Limited oversight of outsourced and agency staff.

Recommended solutions

Labour Provider Assessments 

Due diligence on agencies and recruitment practices.

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GNFR SAQs

ESG checks across outsourced catering, cleaning, and facilities.

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Supply Chain Management Tiers

End-to-end due diligence via Optimus

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Illustrative scenario

Hidden Risks in High-Turnover Roles

A care or leisure company might rely on agency staff without verifying recruitment practices. Despite good intentions, they could be at risk of modern slavery or unsafe working conditions.

Verisio can come in and audit labour providers, assess agency conditions, and provide end-to-end visibility that strengthens protections while meeting ethical codes.

Get in touch to see how we can help

FAQs

Why are outsourced services in this sector considered high risk?

Because many rely on agency staff or subcontracted services, which often operate with limited ESG oversight.

What can we do to reduce modern slavery risk in care homes, hotels or leisure facilities?

Start with Labour Provider Assessments and GNFR SAQs — they highlight red flags and help you act before issues escalate.

Can Verisio support multi-site businesses with different service contracts?

Yes. Our supply chain management tiers are built for scale and can flex across diverse contracts, locations, and suppliers.

Let’s build a better supply chain,
together.

Whether you’re starting small or scaling globally, Verisio helps you take the right next step with confidence.

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